FAQ

What is FHA Polygel?

FHA polygel mixture is an all - in - one formula created with the perfect working consistency of both Liquid gel and acrylic powder. This nail enhancement formula can be used as an overlay or used to sculpt a full set of nails. All products are cruelty free and without harsh chemicals and smells. Our gels are safe on your natural nails and will not dry/harden until cured. Giving you ample time to perfect your shaped and nail placement. 

What are Dual Forms?

Dual Forms are plastic nail molds that provide the sculpting of your nail. They come in 12 nail sizes and can be cut for your desired nail shape and size preference. 

 

How do I use my Bad Bish Nail kit?

A detailed how to guide is in every kit, and we will post 'how to' tips and tricks on our Instagram page @feelheraura__ 

Shipping and Processing?

We usually process and ship orders between 2-4 working days. Orders are typically delivered within 3-10 business days. When your order has shipped, you will receive an email with tracking information. We offer USPS Priority Mail and UPS to most locations (Domestic & International). Alternative carriers may be used at our discretion to meet shipping demand. If you have any further inquiries about our processing, tracking and shipping method, please email us at info@feelheraura.com and we will get back to you within 24HRS.

Return Policy 

 We do not accept cancellations or refunds. Due to the nature of our products and for sanitation concerns ALL SALES ARE FINAL. 

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States. 

HIGH & MEDIUM RISK ORDERS

At Feel Her Aura LLC the protection of our customers is our top priority. If your order comes through as HIGH OR MEDIUM RISK proper identification will be needed to verify your identity. An email will be sent to you requesting a VALID STATE ID to verify your identity. If FHA does not receive proper verification within 24 HOURS, a GIFT CARD will be sent for the amount of the order placed.